Frequently Asked Questions

Do you have a physical store?

We are pleased to announce that I Am Botanicals is opening a storefront in November 2024. Follow us on Instagram or Facebook for updates.

How long does my order take to ship?

Your product will ship in 3-5 business days.

Do you offer international shipping? 

We do not offer international shipping at this time.

Why don’t you ship Body Butter and Calendula Butter?

Quality is very important to us. Because we can not guarantee that body butter and calendula butter will not melt in the shipping process, we do not ship these products.

Why don’t you ship Aromatics International Essential Oils?

Aromatics International is one of our favorite companies to buy essential oils from. Their oils are high-quality and pure and their selection is amazing. In our store, we only carry a small sample of the vast amount of oils they carry. If you are interested in buying essential oils online, we encourage you to visit Aromatics International to enjoy their full selection as well as benefit from the educational resources, resources and quality reports.

What is your return policy?

If you have an issue with your order, we want to make it right! Please visit us at Return Policy for full details.

Do you sell my information?

No, we do not sell your information. Your information is private and secure. Please see our Privacy Policy for full details.

Are your products safe for everyone?

Our products are made with all natural and pure ingredients by nature. While the ingredients are natural, some ingredients such as essential oils and herbs, may not be appropriate for children, woman who are pregnant or lactating, or persons taking medications. Please review the safety data of each product. For more specific questions, please Contact Us. I Am Botanicals always recommends that you speak with your physician if you have a medical condition.

Where can I find more information?

Our products have a description and instructions on each page however, you can find more in depth information and interesting topics on our Blog. If you have any topics that you would like to see discussed on the blog, please submit a request here on our Contact Us page.